7 Days Return Warranty
We have high quality control standard to make sure all the products we ship in perfect conditions, defective merchandises are subject to exchange within 7 days you have received your items.
If you feel you wish to return the goods for any other reason for a refund with return postage paid by you, please contact customer service and ask for an authorized return to correct address. Otherwise the return is not accepted and received.
Return & Exchange Policy
1). If we send wrong item to you or you received the damaged stuff, then you can return it to us.
*Return or exchange your items within 7 days from the delivered date.
*Items received unused, undamaged and in original package.
*Return shipping fee is paid by buyer.
2).If the customer chooses a wrong size/wrong color/wrong style, the exchange or refund is also affordable. But the customer shall pay for the shipping fees forth and back.
Customer may return the package to the designated shipping address, only if the customer service staff has authorized the return. We will provide a refund as long as we receive the return package; and the customer should provide all relevant tracking information.
Customers shall only return by post office or registered mail, Any tax is charged, customers pay for it.
Satisfaction Guarantee
Your satisfaction is our priority. ModiPop provides one temporary policy, If you are unsatisfied with order (with any quality issue), please contact us within 7 days after receiving order.
Full Refunds
We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.
Canceling Orders (Before shipment)
All orders canceled within 12 hours of purchase will be eligible for a full refund.
100% Money Back Guarantee
Most companies that sell custom products have a no return policy. Not us! We believe in our work so much that we'll give you all of your money back if you don't love it - no strings attached.
If you have any question, please contact our customer service, thanks.